Cookie Policy

Last updated · 12 September 2026

This Cookie Policy explains how OurAI ApS (“OurAI”, “we”, “us”) uses cookies and similar technologies on this marketing website and on the OurAI product when you are signed in.

What cookies are

A cookie is a small text file that a website stores in your browser. Cookies can be strictly necessary (needed to make a service work), functional (remembering preferences), analytics (measuring usage), or marketing (targeting advertising).

The marketing website

This marketing website sets one cookie, and only when you ask for it.

It is a static site that loads no analytics, no tracking pixels, no advertising networks, and no third-party scripts that set cookies. You can confirm this in your browser’s developer tools. Until you use the DA/EN switch, the cookie jar for this site will be empty.

When you use the DA/EN switch, we remember your choice in a cookie named ourai.lang (value da or en) so you land in that language next time, and so the OurAI app and admin console open in the same language. It is set for ourai.dk and its subdomains, lasts 12 months, is written only when you click the switch, and identifies nobody. Until you have chosen, the site follows your browser’s language setting. This is a preference you asked for, so it needs no consent.

The site also stores one item in your browser’s local storage, which is not a cookie and is never sent to us or to anyone else. When you choose between For companies and For individuals, we remember that choice under the key ourai.audience (value company or individual) so the pages you visit next are written for you. It is written only when you click the switch, it identifies nobody, and clearing your browsing data for this site removes it. This too is a preference you asked for, so it needs no consent.

The signed-in product

When you sign in to the OurAI product, we use the minimum cookies required to keep you signed in and to keep the service secure:

  • Session cookie. Strictly necessary. It keeps you signed in across pages, and expires when you sign out or your session times out.
  • CSRF protection token. Strictly necessary. It protects you from cross-site request forgery attacks and lasts only for the duration of your session.
  • Preference cookies for things like your interface language, theme and last-used workspace. Functional. They remember small UI preferences so the product feels consistent across visits, and last up to 12 months.

These cookies are exempt from the consent requirement under the ePrivacy Directive because they are strictly necessary to provide a service you have explicitly requested: the session and CSRF cookies keep the sign-in you initiated working and secure, and the preference cookies store only settings you have yourself chosen in the product, and remembering them is part of providing what you asked for. We set no cookies that would require consent.

We do not use analytics cookies, advertising cookies, social-media cookies, or any third-party tracking inside the product. Product usage telemetry, where it exists, is aggregated server-side and is not tied to your browser cookie.

Self-hosted deployments

If your organisation runs OurAI in a self-hosted deployment, the cookies above are set by your own deployment of the product, not by OurAI. OurAI receives only the billing and audit metadata defined in your contract.

Managing cookies

You can clear or block cookies at any time in your browser settings. If you block the strictly necessary cookies listed above, the signed-in product will not work. You will be signed out, and we will not be able to keep your session secure.

Changes

If we ever add a cookie that is not strictly necessary (for example, opting into a privacy-friendly analytics provider), we will update this policy first and ask for your consent before setting it.

Contact

Questions about cookies or this policy: support@ourai.dk.